Measuring the impact of your health benefits

Annual enrollment shines a spotlight on health benefits, but are they measuring up?


Providing the right mix of health benefits during annual enrollment is one tool for employers to use to attract and retain talent. Knowing what the right mix is—and balancing it against costs—isn’t easy. In a tightening financial environment, leaders want tangible and measurable results from their health benefits investments. They want measurements that go beyond sign-ups.

Before you can analyze and rationalize the benefits you offer, you must ensure you are adequately measuring their performance, and that has proven challenging for many. On average, 40% of benefits leaders said it was difficult or impossible to measure their health benefits.1 Even so, 62% of benefits leaders said that reporting and analytics are high priority over the next 24 months.2

Even though our research shows that, on average, 84% of benefits leaders who offer health benefits are measuring them in some way, they are more likely to look at metrics related to enrollment and utilization, overall costs, and employee satisfaction.3 As a result, employers may be missing an opportunity to better understand their population’s health.

Annual enrollment is the time for your health benefits to shine, but benefits sign-ups and cost shouldn’t be the only key metrics you measure. Dig deeper to understand your employees and their needs at a more individual level and you'll get the data you need to build an even more attractive benefits program.

Read the full “Benefits measurement for a healthier workforce” research paper to learn more.

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1Q27: “How difficult or easy is it for you to measure the performance of these benefits, if you measure their performance at all? Very difficult, difficult, and we would like to measure but have been unable to” Sample includes employers offering each health benefit (base varies).

2Fidelity Health Thought Leadership Benefits Leader Survey, winter 2024, Q36 “On a scale of 1 to 5 with "5" being very high priority and "1" being very low priority, how are you prioritizing the following benefits administration investments over the next 24 months?”

3Fidelity Health Thought Leadership Health Benefits Leader Survey, winter 2024, Q27: “How difficult or easy is it for you to measure the performance of these benefits, if you measure their performance at all?” An average of the percentage of employers offering each benefit that are currently measuring the benefit.

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