Succeeding in annual enrollment…and beyond

6 benefits administration pain points for employers to overcome

As a plan sponsor, annual enrollment is your time to shine and showcase all the great work that went into making this year’s annual enrollment the best one yet! As we know, there is a lot of effort that goes into ensuring annual enrollment is a success and that your employees are engaging with the benefits you offer—and getting the support they need—throughout the year.

Beyond the bells and whistles of the administration platform lies the service that your benefits administration provider delivers. Service may be overlooked when evaluating a provider, but the plan sponsors’ role is either made easier or more difficult based on the provider’s service level, which can often be a pain point.

In addition to poor service are several other general employer issues employers may face when it comes to benefits administration. Addressing these pain points properly, can help you be more successful in your role and help your employees be more confident with their health benefits decisions both during annual enrollment and when it comes to year-round engagement.

Our research uncovered these 6 employer pain points:
1. Employees unengaged with their benefits
2. Multiple systems and logins
3. Too much administrative work
4. Poor service experience
5. Data errors/inaccuracy
6. Complexity of navigating health care

Access the full piece to discover potential solutions to these pain points and how solving for each can benefit employers like you.



Learn more about how Fidelity’s Health & Welfare Administrative Services delivers value for employers, then talk to your Managing Director to take the next step.