Engaging mobile workforces: SMS/QR code toolkit

Resources and capabilities to extend reach of relevant and timely help to your mobile, front‐line employees.

With individuals today relying on their mobile devices for everyday tasks more than ever, we’ve expanded capabilities for SMS (short message service) Keywords for texting and QR (quick response) codes. Employees can easily access online topics and resources they care about—anytime and anywhere—simply by sending a text or scanning a code from their smartphone.

These solutions are highly advantageous for mobile workforces with limited access to a computer on the job, such as production and customer service front lines, to instantly connect to benefits resources.

What are SMS Keywords?


•   Employees can text a designated word to Fidelity at the number 343898
•   Within seconds, Fidelity will return a one‐time short message, containing a link to online resources


What are QR Codes?


•   Employees can simply scan a code, such as the image below, with their smartphone camera to get directed to online resources


Share with your employees

Regularly, new SMS Keywords and QR Codes will be available—aligned to the most relevant and timely help and communication topics. Toolkit resources will also be made available, including digital signage and screensavers, to help you expand reach of these resources.


>    Download the Q4 Toolkit

>    Download the Q3 Toolkit

>    Download the Q2 Toolkit

>    Download the Q1 Toolkit

By using these communications, you represent that you are an authorized representative of the organization for which you are copying, distributing, posting or otherwise using the Fidelity prepared communications attached here and on behalf of such organization accept these terms and conditions on behalf of the organization located at http://go.fidelity.com/TermsForClientUsage.

For plan sponsor and investment professional use only.

When you text a keyword to 343898, you will receive one text message from Fidelity. Message and data rates may apply. Text HELP for help and STOP to opt-out. Visit http://pages.fidelityinvestments.com/smsee for additional information.

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