Engaging mobile workforces: SMS/QR code toolkit

With individuals today relying on their mobile devices for everyday tasks more than ever, we’ve expanded capabilities for SMS (short message service) Keywords for texting and QR (quick response) codes. Employees can easily access online topics and resources they care about—anytime and anywhere—simply by sending a text or scanning a code from their smartphone.

These solutions are highly advantageous for mobile workforces with limited access to a computer on the job, such as production and customer service front lines, to instantly connect to benefits resources.

What is an SMS keyword?

Employees can text a designated word to Fidelity at the number 343-898. Within seconds, Fidelity will return a one‐time short message, containing a link to online resources

QR Codes

Employees can simply scan a code, such as the image below, with their smartphone camera to get directed to online resources
NB App

SMS and QR Code Resources

An inventory list of already the available SMS keywords and QR codes is provided below.

PROMOTIONAL MATERIALS DOWNLOAD THE SMS/QR TOOLKITS

For plan sponsor or investment professional use only.

By using these communications, you represent that you are an authorized representative of the organization for which you are copying, distributing, posting, or otherwise using the Fidelity-prepared communications attached here, and you accept these on behalf of the organization. At this point in the disclosures, please add:

Information provided in and presentation of this document is for illustrative and educational purposes only and is being provided without regard to the individualized needs of any retire-ment plan or its participants and beneficiaries, any plan terms, or investment policies.

Fidelity and its affiliates and representatives will not and do not (a) act or serve in an ERISA fiduciary or investment advisor or management capacity for the Digital Assets Account (“DAA”), (b) provide recommendations or advice to plan sponsors, plan fiduciaries or plan participants or beneficiaries concerning whether to invest, hold, or divest the DAA, or (c) perform any trustee services with respect to the DAA, even where a Fidelity entity may serve as Trustee to other assets of the Plan.

The information and content of this document is not meant to be a recommendation, impartial investment advice, or advice in a fiduciary capacity, and it is not intended to be used as a primary basis for any investment decision. Fidelity entities and their representatives may have a conflict of interest in the products or services mentioned in this material because they receive compensation, directly or indirectly, in connection with the servicing of the DAA or other products or services described herein, as applicable.

Please review all disclosures in this document when reviewing its content.

Digital assets are speculative and highly volatile, can become illiquid at any time, and are for investors with a high-risk tolerance. The Department of Labor (“DOL”) has cautioned ERISA plan fiduciaries to exercise “extreme care” before adding a cryptocurrency option to a plan investment menu and indicated that plan fiduciaries that do so “should expect to be questioned about how they can square their actions with their duties of prudence and loyalty in light of” certain risks, including the speculative and volatile nature of cryptocurrency, a potential lack of sufficient knowledge on the part of participants, potential custodial and recordkeeping concerns, valuation concerns, and the evolving regulatory environment.

A copy of the DOL’s Compliance Assistance Release No. 2022-01, 401(k) Plan Investments in Cryptocurrencies, is available at www.dol.gov/agencies/ebsa/employers-and-advisers/plan-administration-and-compliance/compliance-assistance-releases/2022-01.

Digital assets are not insured by the Federal Deposit Insurance Corporation. Investors in digital assets do not benefit from the same regulatory protections applicable to registered securities.

Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917

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