SMS and QR code Toolkit

With participants today relying on their mobile devices for everyday tasks more than ever, we provide capabilities for SMS (short message service) Keywords for texting and QR (quick response) codes to meet them where they are, when they need help. Employees can easily access online topics and resources they care about—anytime and anywhere—simply by sending a text or scanning a code from their smartphone.

These solutions help provide always-on support for your unique workforces. Participants in roles such as production or customer service front lines, who may have limited access to a computer on the job, can instantly connect with necessary resources and engage with their benefits.

RESOURCES

  • Understanding SMS Keywords: Employees can text a designated word to Fidelity at the number 343-898. Within seconds, Fidelity will return a one-time short message, containing a link to online resources
  • QR Codes: Employees can simply scan a code, such as the image below, with their smartphone camera to get directed to online resources
  • SMS and QR Code Resources: An inventory list of the available SMS keywords and QR codes is provided below.
    Global SMS Inventory | SMS Resource deck
  • Promotional Material: Download the SMS/QR toolkits.
    HSA | Care | Clarity

By using these communications, you represent that you are an authorized representative of the organization for which you are copying, distributing, posting or otherwise using the Fidelity prepared communications attached here and on behalf of such organization accept these terms and conditions on behalf of the organization located http://go.fidelity.com/TermsForClientUsage.

For plan sponsor and investment professional use only.

When you text a keyword to 343898, you will receive one text message from Fidelity. Message and data rates may apply. Text HELP for help and STOP to opt-out. Visit https://digital.fidelityinvestments.com/smsee. for additional information.

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Fidelity Brokerage Services, LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917

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