Quarterly Check-In

Provides participants with a personal assessment of their retirement savings progress and next steps, along with resources to help build their confidence in managing everyday financial matters.

Campaign details

What are the goals of this campaign?

Financial success in retirement is largely determined by financial decisions made today. To help strengthen this connection for participants, the Quarterly Check-In provides a personal retirement savings assessment—along with tips and tools regarding broader financial help— to empower participants to take control of their financial health and well-being in the present and future moments that matter.

What messages are available?

The Quarterly Check-In uses multiple layers of data to deliver a personalized participant experience, and features two key sections:

1. How You’re Doing: This section shows participants where they stand financially by comparing their savings rate and investment mix to Fidelity’s suggested guidelines. In addition, it uses icons as visual cues to show general progress, while direct links provide an easy way for participants to take those next steps to improve their outlook.
2. Personalized Picks: Resources specific to different audiences increase awareness of everyday financial topics, including budgeting, managing debt, and saving for an emergency. They also offer education, considerations, and action items to help participants confidently manage their money.

The Quarterly Check-In considers only assets record kept by Fidelity in eligible qualified Defined Contribution (DC) plans, including 401(k), 401(a), 403(b), 457(b) government, and tax-exempt pooled plan types. It does not include other accounts or assets, such as IRAs, pensions, company stock, or plans with a former employer.

Participants who have a balance in one qualified DC plan receive an assessment based on that plan only. Participants with a balance in more than one qualified DC plan with the same employer receive an assessment based on those multiple plans.

When will this communication be sent?

The Q3 2024 edition launches the week of September 8 and delivers over the course of approximately two weeks.

Who will receive this campaign?

• Active participants age 18 or over with a balance greater than $0
• Participants age 18 or over with a minimum balance of $1,000 who have been separated for a minimum of 45 days

What is the call to action?

Links will be provided based on each participant’s saving, investing, and financial-education needs. Most participants will be directed to NetBenefits® to take action, while others will launch pre-login educational tools.

How will this campaign be delivered?

The following hierarchy will be used when this campaign gets emailed:

1. Employee-provided email address
2. Employer-provided email address (not used with separated participants)