Standing at the forefront of innovation

See how Fidelity Center for Applied Technology (FCAT) is focused on the future

Fidelity has a deep and rich history of innovation since its founding 75 years ago. We’ve had many “firsts” like in 1974 we were the first to sell retail mutual funds directly through a toll-free telephone line. In 1995, Fidelity was the first mutual fund company to create a home page on the Internet. These are just a few examples that have embodied the words of our founder Edward C. Johnson 2d when he said, "Take intelligent risks rather than follow the crowd.”


Fidelity Center for Applied Technology (FCAT)

An important part of Fidelity’s legacy as an innovator comes out of Fidelity Center for Applied Technology (FCAT). As a catalyst for breakthrough achievements in innovation and technology for the past 22 years, FCAT’s more than 250 dedicated technologists, researchers, engineers, and designers from across 13 international locations are tasked with building the Fidelity of tomorrow. This starts with detailed research on trends in technology and demographics to uncover insights on what customers need to positively impact their financial lives. FCAT shares their research and observations with the public on artificial intelligence, blockchain, quantum computing, emerging technology, design, and other topics. Much of what FCAT discovers can help inform development of technology beyond the walls of Fidelity.

Experimentation fosters more innovation

FidSafeWhen new technology is identified from research, it’s tested through prototypes and shared across Fidelity to encourage further innovation. In 2020, FCAT completed 85 different proof of concepts and transitioned 9 initiatives to different business units for further development and experimentation. Recent examples of capabilities born from FCAT’s research and design include:

  • Sherlock, a data and analytics tool to identify investment opportunities and create trading strategies.
  • An iPhone® app to aggregate and track your cryptocurrency portfolio including key privacy features to protect your information.
  • A robo-reader that transformed how our institutional compliance team responds to thousands of regulator inquiries by reducing draft creation from 20-30 minutes to 2-3 seconds.
  • Patents
  • FCAT’s Emerging Technology team is exploring quantum computing, experimenting with approaches that may someday deliver even more advanced retirement planning tools for Fidelity customers.

Some of FCAT’s prototyping becomes standalone products or business lines such as FidSafe, a free secure document storage system.

Driving Fidelity employees to think differently

FCAT is a leader in fostering a culture of innovation at Fidelity through clubs and speaker events. Over 120 events were hosted for Fidelity employees in 2020 on everything from AI and Bitcoin to quantum futures and inclusive financial services. Over 30 Human-centered Design workshops were facilitated to bring employees together to think differently about how to design better experiences for our customers.

If you would like to learn more about FCAT, please follow us on LinkedIn and reach out to your Fidelity Managing Director.

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FidSafe is not a Fidelity Brokerage Services LLC service. FidSafe is a service of Fidelity Wealth Technologies LLC, a Fidelity Investments company, located at 245 Summer Street, V8B, Boston, MA 02210.

This content is provided by Fidelity Center for Applied Technology (FCAT)SM which is part of Fidelity Labs, LLC (“Fidelity Labs”), a Fidelity Investments company. FCAT experiments with and provides innovative products, services, content and tools, as a service to its affiliates and as a subsidiary of FMR LLC. Based on user reaction and input, FCAT is better able to engage in technology research and planning for the Fidelity family of companies. is independent of Unless otherwise indicated, the information provided here and items published on its web site are provided by FCAT and are not intended to provide tax, legal, insurance or investment advice and should not be construed as an offer to sell, a solicitation of an offer to buy, or a recommendation for any security by any Fidelity entity or any third-party. In circumstances where FCAT is making available either a product or service of an affiliate through this site, the affiliated company will be identified.

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